Volunteers. Ambassadors. Family

Here at SKH, every volunteers makes a difference through:

Enhancing patients' experience
Offering fresh perspective
Enabling healthcare staff to focus on delivering quality patient care

Requirements

Aged 16 years and above (subject to individual programme requirements)
Able to commit for at least 12 volunteering hours in a year
Willing to learn new skills and acquire new experiences
Willing to abide by mandatory vaccination requirements:
- MMR (Measles, Mumps and Rubella)
- Tdap (Tetanus, Diphtheria and Pertussis)
- Varicella (Chicken Pox) / Immunity against Chicken Pox

All volunteers have to fulfill above criteria before deployment.

Benefits

Access to our volunteer lounge
Enjoy staff discount at all SKH retail stores upon flashing your volunteer card
Yearly volunteer appreciation event

Interested to join us?

Welcome to SKH Volunteer Family, an exciting volunteering journey awaits you!

As a Patient Care Companion volunteer, you will play a vital role in enhancing the hospital experience for our patients. This meaningful programme allows you to provide emotional support during their hospital stay whilst supporting our healthcare team in delivering quality care, helping to enhance our patient's well-being and recovery journey.

Your role as a Patient Care Companion involves:

Assist to feed patients (selected patients not on therapeutic diet consistency)
Serve meals and clear food trays
Attend to call bells
Engage and talk to patients
Serve patient milo/biscuit/meals
Assist Health Care Assistants with topping of supplies in clinical area

Commitment

Monday - Sunday (any 2 hours slot)

Preferred timings

Breakfast: 8.00am
Lunch: 11.30am
Dinner: 5.00pm

Join our dedicated team of Night Watchers and play a vital role in ensuring patient safety during the quiet hours. Our Night Watcher Programme supports healthcare staff in providing enhanced care and supervision for patients during the night shift, particularly those who may be at risk of falls or confusion.

Your role as a Night Watcher involves:

Maintain a watchful presence in hospital wards during night hours especially for fall risk patients attempting to get out of bed
Provide companionship to patients who may feel anxious or restless
Support nurses by observing patients and alerting them to any concerns
Help create a calm and reassuring environment for better rest

Commitment

Monday to Sunday

9 pm - 12 am
4 am - 7 am

As a Radiology Ambassador, you'll play an important role in supporting patients through their imaging appointments. Your warm presence and attentive support help transform what could be an anxious experience into a more comfortable one for patients undergoing various imaging procedures. With the radiology clinic's network of interconnected departments and walkways, you'll be their trusted navigator, helping them find their way to their destinations with ease and confidence.

Some of the help you can offer includes the following:

Welcome and assist patients arriving at the radiology clinic
Navigate patients through the complex clinic layout to their respective scan areas (CT, MRI, X-ray)
Guide patients to changing rooms and help store belongings, with special assistance for wheelchair users
Engage with patients to help them feel comfortable while waiting
Monitor and accompany patients who require fall precautions
Remind patients to wait for nurses to remove their IV after scans, as this is often forgotten
Encourage completion of feedback forms to help improve our services

Commitment

Monday - Friday
9am - 4.30pm

Become a Digital Healthcare Champion! As a Health Buddy Ambassador, you'll play a vital role in empowering patients and their loved ones to embrace digital healthcare solutions. This exciting opportunity allows you to guide others in using technology that makes their healthcare journey smoother and more convenient. If you enjoy helping others and have a knack for explaining technology in simple terms, this role is perfect for you!

Your role as a Health Buddy Ambassador involves:

Introducing patients and their next-of-kin to the convenient features of the Health Buddy app, including easy payment options and real-time queue tracking
Promoting SKH's innovative Teleconsultation services to enhance healthcare accessibility
Guiding patients and their families in using the Zoom app for virtual consultations

Commitment

Monday - Friday
9am - 4.30pm (any 2h slot in between 9am-4.30pm)

Be part of our welcoming team that makes every patient's journey smoother! As an SO2 Care Guide, you'll be the friendly face that helps patients and their families navigate their clinic visit with confidence. If you enjoy interacting with people and making their day better through simple yet meaningful gestures, this role offers you the perfect opportunity to make a difference!

As an SO2 Care Guide in our Surgery On 2 clinic, you'll help by:

Providing wayfinding assistance to patients and their loved ones
Guiding patients through self-registration at our 1Q kiosks
Directing Singapore National Eye Centre (SNEC) patients through the correct registration process, ensuring a seamless experience

Commitment

Monday - Friday
2 shifts:

8am - 10am
12pm - 2pm

Arts can play a powerful role in healing. As an Arts in Healing volunteer, you'll help create moments where patients can find joy and respite through creative engagement. When patients immerse themselves in musical performances or arts and crafts activities, they often experience welcome relief from their health concerns, even if just for a while.

Some of the help you can offer includes the following:

Performing at SKH Community Heart (12pm-1pm)
Performing in the wards (3pm-4pm)
Assisting to wheel patients for performances/arts activities

Be part of something bigger!

Join us as an Event Volunteer to support both community and internal events. As a volunteer, you'll help ensure smooth event operations whilst connecting with residents and staff on an ad-hoc basis. If you enjoy meeting people and contributing to meaningful initiatives, we'd love to have you on board!

As an Event Volunteer, you'll contribute by:

Creating a welcoming environment through ushering and ensuring smooth crowd flow
Supporting residents with digital engagement, including QR code scanning and survey completion
Sharing information about Community Health Programmes (CHPs) to help residents stay healthy and informed

Commitment

Flexible volunteering opportunities based on event timings

FAQs

Q:If I have school or travel commitments that affect my availability during certain periods, can I still join as a volunteer?

Of course! We understand that volunteers have their own commitments and we offer flexible volunteering arrangements, however, we highly encourage our volunteers to serve at least 12 hours a year.

Q: I do not wish to receive the mandatory vaccinations, can I still volunteer

Vaccinations are required to ensure the safety of our volunteers, patients and staff. However, if you have medical reasons preventing vaccination, please inform us and provide an official doctor's note, and we will conduct an evaluation on a case-by-case basis.

Contact Us

For any volunteer related queries or amendment of personal data, kindly reach out to the SKH Volunteer Management Team for assistance.

Operating Hours:

9.00 am to 6.00 pm
(Monday to Friday, except weekends and Public Holidays)

You may also visit our social media page for information and updates on volunteer activities.

Email us

At Sengkang General Hospital, our physicians, employees, and volunteers are all dedicated to serving the needs of our community. Our aim is to provide outstanding care to every patient and to help us deliver it, we are always striving to attract dynamic and dedicated individuals to join us as volunteers in our programmes.

These are exciting times to consider joining our hospital as a volunteer. Many of our volunteers are keen to pursue careers in the healthcare sector, while some others want to give back to the community. The range of opportunities are expanding and volunteers with limited time can also participate in upcoming projects and events.

What do our volunteers do?

Volunteers are a valuable part of our hospital's operations, working alongside our healthcare workers to care for our residents, both in the hospital as well as out in the community. We believe that, by empowering members of the public to support each other's health, we can help build a stronger community of care.

When you volunteer with SKH, you are part of a bigger SingHealth family, and you are also our healthcare ambassador in the neighbourhood where you live and work.
Do check out the opportunities listed below and contact us if you have any questions!

Patient Care Companion

Our Patient Care Companion volunteers serve in our inpatients wards.
Some of their duties include:

Assist to feed patients (selected patients not on therapeutic diet consistency)
Serve meals and clear food trays
Attend to call bells
Engage and talk to patients
Serve patient milo/biscuit/meals
Assist Health Care Assistants with topping of supplies in clinical area

Commitment

Monday - Sunday, any 2 hours slot

Preferred timings

Breakfast: 8.00am
Lunch: 11.30am
Dinner: 5.00pm

Night Watcher

Our Night Watchers serve in our inpatient wards by:

Keeping a lookout for fall risk patients attempting to get out of bed throughout the night

Commitment

Mon - Sun (9 pm - 12 am or 4 am - 7 am)

Telehealth

Our Telehealth volunteers serve patients at Community Nursing Posts (Centre-based) by:

Assisting the patient to use Zoom to consult the nurse
Taking and sharing the vital signs of patients with the nurses (i.e, temperature, oxygen level, blood pressure)

Volunteer with Us