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Visiting A Patient In Our Wards

Synonym(s):

We recognise that visitors play an essential role in our patients’ healing process. The following guidelines have been established to encourage visitors, while giving our patients the time to rest and recover. We seek your cooperation in following these guidelines.

Visiting Hours

 Our visiting hours are 8.00am to 9.00pm daily (including public holidays). 

All visitors to the wards are required to register via our Automated Visitor Registration System. You can register online prior to your visit and skip the queue at our Visitors Registration Counters. Visitors with foreign identification should proceed to the Visitor Registration Counters for registration.

Register to visit a patient

This helps to manage the number of visitors to the wards, allowing for a more convenient and hassle-free visit at SKH. The system also facilitates contact tracing for the safety of our patients and visitors if the need arises. 

Important Information 

In line with Ministry of Health's latest guidelines, our visiting policy has been revised as follows: 

  • Only 2 visitors are allowed at patient's bedside at any one time during visiting hours.
  • All visitors/caregivers entering the ward should bring their own mask which is to be worn at all times.
  • Children below 12 years old are not allowed to visit, except on an exceptional circumstances with an acknowledged indemnity form by their parent or guardian. 

Please refrain from visiting if you are unwell. 

General Visiting Guidelines 

  • Wear your mask properly and at all times.
  • Minimise interactions with other patients or visitors.
  • Wash hands with soap or sanitise hands regularly.
  • Do not sit on patient’s beds or use patients’ toilets.
  • No eating and drinking within the wards.
  • Food and drinks delivery services to the wards are not allowed to minimise risk of contamination and food-related illnesses.
  • To protect the privacy of our patients and staff, photography, video recording or audio recording of our patients or staff is not allowed. SKH reserves the right to request for such recordings to be deleted.
  • Personal mobility aids (PMAs) are not allowed within the wards. Click here for more information. 
  • Guide dogs are allowed in certain inpatient areas of our hospital. Click here for more information. 

What Is Needed

  • Visitor’s name and valid identification (ID) with photo
  • Patient’s name 
  • Patient’s ward, room and bed number 

Guidelines are subject to changes in line with MOH’s guidance.