Your Emergency Visit

At SKH Emergency Department (ED or A&E), our team of multidisciplinary Emergency Medicine specialists is experienced and well-equipped to provide 24-hour emergency care for patients with high risk injuries and critical medical condition.

As an Emergency Department, our priority is to attend to patients with critical conditions.

For non-urgent treatment, longer waiting time may be expected.

Although not evident to most visitors, a second, separate entrance is catered for SCDF ambulance trauma cases, providing a better walk-in ED patient experience and enhancing patient flow during an already stressful and vulnerable time.

EMERGENCY DEPARTMENT ATTENDANCE FEES

Note

1. Fees quoted are effective from 1 October 2025 and are subjected to change without notice. 
2. COVID-19 tests (ART and PCR) are not part of Emergency Department Attendance Fee and will be charged separately. 
3. Medisave is not claimable for ED bill. For more information on using Medisave for outpatient treatments, visit here. 

The Institution shall be entitled at its discretion to offset any credit balance under the relevant bill against any liability of the patient in respect of any other bill(s) before making a refund.

TRIAGE FEES

At triage, our nurses would have assessed the severity of your condition and taken your vitals. If you decide not to see the doctor after triage, a triage fee of $57 would be charged. 

RTLS LOST TAG FEES

The RTLS wrist tag helps us to better manage your care and is deactivated when it leaves the hospital campus. If you do not return your wrist tag, there will be a charge of $120.

Use of Personal Mobility Aids (PMAs) 

At SKH Campus, ensuring the safety of our patients, visitors and staff is our priority. Patient care and treatment areas can sometimes become crowded, and we want to make sure everyone can move around safely and comfortably. 

We seek your understanding in following these guidelines. This policy will apply to all patients, visitors, caregivers, and next-of-kin. This change is part of our ongoing efforts to create a safer environment for everyone in our hospital premises.

Parking of PMAs

Please park your PMA at designated parking bays conveniently located at:

• Emergency Department --> Main walk-in entrance
• Blk 3 and Blk 6 --> Behind Lift Lobby B
• Blk 1 and Blk 2--> Behind Polar shop
• Medical Centre --> Main Drop-off/Pick-up point
• Community Hospital --> In front of Blk 7 and Blk 9 registration counter
• Surgery on 2 --> Lift Lobby B (Level 2)
• Endoscopy Centre --> Outside Endoscopy Centre (Level 2)

If you need assistance moving around during your stay or visit, we are happy to provide wheelchair assistance. Please approach our Visitor Service Officers or any hospital staff for assistance.

Thank you for helping to make SKH Campus a safe environment for everyone.

Guide Dogs on Hospital Premises

At SKH, we recognise the essential role guide dogs play in supporting people with vision impairment. Guide dogs are allowed in both outpatient and inpatient areas of our hospital. 

For medical and safety reasons, guide dogs are not permitted in certain areas of the hospital, including:

• Isolation wards
• Intensive Care Unit (ICU) and High Dependency Unit (HDU)
• Psychiatric wards
• Operating theatres, endoscopy centre and other areas where invasive procedures are performed
• Procedure/Treatment rooms (including podiatry consultation rooms)
• Radiology department
• Other high-risk and treatment areas 

For further queries or assistance, please contact the SKH General Enquiries Hotline at 6930 5000. Our staff are here to help ensure your visit is comfortable and well-supported.