MedStation@SKH

MedStation@SKH, located behind Polar Café on level 1, is a locker service that offers a 23-hour collection window at SKH. It gives you the flexibility to collect your medications anytime at your convenience, without having to queue in the pharmacy.

Collection window: 10am on selected day to 9am the following day.
Please note: Fridge items and Controlled Drugs are not eligible for our locker service.

What should I do if I want my medication to be collected from the MedStation Lockers?

The locker service is only applicable for SKH and NHCS@SKH prescription/s only.
The prescription must be issued within 1 year from date of issue to be valid.
For scheduling of MedStation Locker collection, please contact the Outpatient Pharmacy hotline: (65) 6930 2262 (Press 1)
Once your medications are ready, an SMS with an OTP pin to your designated locker(s) will be sent to your registered mobile number at around 9.55am on your selected day.
Items collected from the lockers are non-refundable and non-exchangeable.
Locker service is free of charge. Medication fees can be paid via the HealthHub app.
Brands of medication are subjected to change without notice.
Should you encounter any issues with the service, please provide your feedback within 1 working days of the collection date. If no issues are reported within this period, the collection will be considered successful. We may be unable to assist with request raised after this period.

How to find MedStation@SKH?

How to use MedStation?

Step 1: On the touch-screen of the lockers, tap “Collect Medicine”

Step 2: Key in your mobile phone and OTP on the touch-screen of the lockers.

Step 3: Tap the “confirm/complete” button.
Step 4: Open the designated locker to collect your medications.

FAQs

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A valid prescription is required before we can process your order. If you do not have one or if you need a new prescription, please submit your request through the HealthHub app, or call our SKH Appointments Hotline at (65) 6930 6000. Once your prescription is issued, you may then opt for delivery of your medications.

We are only able to process SKH prescriptions. Please approach the issuing institution for such requests.

An order acknowledgement will be sent to the email address you have provided.

Approved third-party payers are accepted for payment of medications. However, any locker amendment or cancellation chrages will be paid by you. Please provide the necessary payment documents when you register for the locker.

Yes, we accept MediSave use, subject to review and approval. Please indicate your preferred payment option when placing your medication order. Cash payment is not accpeted for this service.

For any enquiries on our MedStation@SKH locker service, please call: (65) 6930 2262 (Press 1)