Department of Family Medicine | Sengkang General Hospital

The Department of Family Medicine at Sengkang General Hospital comprises of a group of dedicated, well-trained Family Physicians who practice in the broad disciplines of medicine. The team of physicians look at patients holistically - considering their physical, mental, emotional and social aspects and provide comprehensive and continued care to maximise their well-being.

The dedicated, multidisciplinary team has been actively developing its holistic care capabilities to provide the highest quality of personalised care in assisting patients to enjoy years of healthy life. The department is committed to delivering optimal patient care and outcomes by providing early detection of lifestyle-related diseases, health education and intervention programmes to help manage chronic conditions better. Each patient gets a personalised and efficient care plan that ensures that their care is well coordinated, continuing and comprehensive.

The department aims to provide a seamless and safe transition for patients from the General hospital to the Community hospital setting for early rehabilitation so that they will benefit from a quicker recovery and a faster return to their home and community.

Our Clinical Specialties & Services

Services to the community include:

Hospital-To-Home Programme (H2H Programme)

The Hospital-To-Home Programme (H2H Programme) is a post-discharge transitional care service that aims to integrate and provide continuing care by managing patients during the sub-acute phase of their illness at their own home.

It is a service run by a multidisciplinary team comprising of doctors, nurses, social workers and therapists who will review the patient's healthcare needs and work closely with them to develop a care plan that can help optimise their health and well-being. The H2H Programme will also help caregivers to ease the patient's transition from hospital back home and manage the patient's care at their own home.

A Patient Navigator (PN) will be assigned to care for the patient for about three months. The PN will conduct regular telephone calls and/or home visits according to an appointment schedule. When required, the Family Medicine physician will visit the patient at home to stabilise their medical condition and reduce complications. A therapist may also visit the patient at home to assess their home environment and share rehabilitation advice with the patient and/or their caregiver if they have problems with mobility, Activities of Daily Living (ADL), speech and/or swallowing.

Through the H2H Programme, the department hopes that the continuing management of patients by a multi-disciplinary team offering a structured care plan in the setting of the patient's own home post-hospitalisation would reduce the need for unnecessary returns for hospital visits and hospitalisation. Patients will be able to continue their rehabilitation recovery in the comfort of their own homes.

Collaboration with the Institute of Mental Health (IMH)

The Department of Family Medicine also collaborates with the Institute of Mental Health (IMH), to provide preventive care, chronic disease management & general medical care for patients with mental illness. Through this collaboration, it aims to improve care for patients and help them achieve greater emotional and mental well-being and reduce preventable admissions.

Conditions We Treat

Allergic Rhinitis Aphthous Ulcer Arthritis Asthma Cholesterol Chronic Obstructive Pulmonary Disease Cough ＆ Cold (Child) Depression Diabetes Mellitus Dry Eyes Ear Acute Otitis Media Ear Otitis Externa Ear Pinna Infection Eczema (Child) Erectile Dysfunction Fatty Liver Fever (Child) Gastroenteritis (Food Poisoning) Gout Headache High Blood Pressure Hypertension Hyperthyroidism Insomnia Low Back Pain (Spinal Care) Neuropathic (Nerve) Pain Syndrome Obesity Osteoarthritis Osteoporosis Overweight Pneumonia Urinary Tract Infection

Our Care Team

News

Patient Care SKH Doctor and Physiotherapist on Neck Pain and Ways to Protect Your Neck Dr Chen Haobin, Senior Consultant, Department of Orthopaedic Surgery, SKH, explained that neck pain is commonly caused by cervical spine degeneration, leading to neck soreness and stiffness. Nerve compression from bone spurs or herniated discs may cause radiating pain, numbness, or weakness. He advised seeking medical attention for persistent neck pain that cannot be relieved, severe neck pain after trauma, neck pain accompanied by unexplained fever or limb numbness, and symptoms lasting beyond six weeks. He also cautioned against forceful neck manipulation. Dr Bernice Liu, Senior Principal Physiotherapist, Department of Physiotherapy, SKH, shared that exercise therapy is key to managing neck pain and demonstrated simple exercises suitable for work and travelling. She advised reducing exercise intensity if mild numbness or tingling occurs during exercise, and to seek medical attention if symptoms worsen or affect coordination.

23 Dec 2025 | Lianhe Zaobao Read Story

Patient Care SKH Physiotherapist on Chronic Dizziness Ng Zhao Xiang, Senior Physiotherapist, SKH shared insights on managing chronic dizziness caused by inner ear problems such as Benign Paroxysmal Positional Vertigo (BPPV) and vestibular imbalance. He demonstrated three balance training exercises including vestibular-ocular reflex training, balance exercises on soft surfaces, and gait training with head turns to help patients improve their condition. Zhao Xiang emphasised the importance of performing these exercises in safe environments with support nearby and encouraged patients to seek professional physiotherapy support for personalised treatment plans.

08 Dec 2025 | Channel 8 News Online Read Story

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