The Emergency Department (ED or A&E) at Sengkang General Hospital provides 24-hour service for all medical emergencies. This includes medical attention for all trauma, non-trauma surgical and medical emergencies. At SKH, we understand how important it is to have access to timely medical attention in the case of an emergency, which is why our emergency department is robust, well-trained and committed to providing an effective emergency medical service to all patients.
At SKH, we are a 24-hour centre that takes pride in working with a comprehensive list of dedicated in-house specialists to coordinate and administer evidence-based quality treatment for all medical and surgical emergencies. These emergencies include potentially life-threatening conditions, i.e., heart attacks, strokes, major trauma and acute burns, infections. Our healthcare team are committed to providing the best possible emergency care—safely and effectively.
We have taken unprecedented steps to ensure that visits to our hospital’s Emergency Department are welcoming and safe. Your health is our top priority.
When you arrive at our emergency department, your symptoms and medical condition will be promptly assessed by an experienced emergency nurse who will determine how high of a priority you are compared to the other current medical emergencies. It is important to note that priority of care is not based on the time of arrival but on the severity or potential severity of your condition worsening if not treated early.
If, after your assessment, we determine that you are a non-emergent patient, please be advised that you might have to wait an average of more than 4 hours to be attended to by a doctor.
If you require urgent but non-emergency medical attention, we strongly advise you to visit your GP or a nearby medical care facility for an initial assessment of your condition.
You will be assigned a specific priority level according to the severity of your medical condition. Our staff will advise you of the appropriate area to go to for consultation and treatment. There are separate waiting areas for patients with different priority levels. Our staff will also inform you of the estimated waiting time. We would like to assure you that all efforts will be made to see you promptly.
An old injury or a condition that has been present for a long time. These patients should preferably be attended to by General Practitioners (GP) / Family Physicians. The Emergency Department is not the appropriate facility for their care. You may wish to visit your General Practitioner or a polyclinic.
Examples: Chronic joint pains, chronic skin rash, long-term nasal discharge, cataracts, and sore throats.
Waiting times vary based on the severity of your condition which will be assessed by one of our emergency nurses. Your waiting time is not dependent on when you arrive but rather the severity of your condition if it is not treated immediately. Patients of all ages will be assessed & treated in this fashion (this includes patients who walk in on their own or are brought by ambulance).
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