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Request for Medical Report

If you are making claims from your insurance company or if you require a medical report, Health Information Management Services (HIMS) provides medical report processing service. The release of medical information is subject to official approval.


 How to apply for a Medical Report?

  • By E-services (with SingPass)

The following report types are available for application through HealthHub.

    • Ordinary Medical Report / Ordinary Medical Report (PSY)
    • Completion of Insurance form / Completion of Insurance form (PSY)
    • Completion of Workman Compensation Form
    • Duplication of Investigation Results / Medical Certificate / Inpatient Discharge Summary
      (Note: Day Surgery Procedures do not have Discharge Summary)

  1. You may login with SingPass at HealthHub (under Medical Reports/Certificates Requests) website to submit request.
  2. Parents will need to add their child under Children's Health before submitting application for patient.
  3. You can upload insurance form or any other documents in PDF format in HealthHub.
  4. Payment to be made online via eNETS credit using Credit/Debit cards.

Please refer to detailed guide on how to apply medical report via HealthHub Download it here: Guide to Apply Medical Report.pdf


By Email

  1. You may email us your requests to medicalreports@skh.com.sg
  2. Please provide us these documents
    1. Completed Consent for Release of Medical Information Form Download it here: Consent Form for Release of Medical Information 2020.pdf
    2. Copy of patient's identification documents e.g. Copy of patient's NRIC (front and back)
    3. Any relevant supporting documents and forms.
  3. Your email will be responded to within three working days.
  4. We will register your request and advise you further payment instructions.

By Post

  1. You may wish to mail your requests to:

    Health Information Management Services
    Sengkang General Hospital
    110 Sengkang East Way
    Singapore 544886

  2. Please provide us with these documents:

a) Completed Consent for Release of Medical Information Form Download it here: Consent Form - Release of Medical Information.pdf

b) Copy of patient’s identification documents e.g. Copy of patient’s NRIC (front and back)

c) Any relevant supporting documents and forms

d) Cheque made payable to Sengkang General Hospital Pte Ltd

NOTE: Request for medical report will only be processed upon receipt of your documents, consent form (Consent for Release of Medical Information) or insurance form, and appropriate payment.

What is required during the request for medical information?

  • Patient’s written consent (application form). Download it here: Consent for release of medical information
  • Patient's NRIC / Identification documents 
  • Medical Report Fees (see table below) 
  • Payment can be made at our counter or Business Office  
  • Other supporting documents, e.g. marriage certificate, birth certificate and letters of administration, as proof of the representative's relationship to the patient. 

  • NOTE:
    Request for medical report will only be processed upon receipt of your documents, consent form (Consent for Release of Medical Information) or insurance form, and appropriate payment.

    Who can request for a Medical Report?

    • A patient who is a minor may apply for a medical report with the consent of his/her parent or legal guardian 

    • If the patient is deceased or mentally incompetent, consent is required from the appointed representative of the estate. If there is no representative appointed for the estate, a separate Letter of Undertaking has to be completed by all immediate next-of-kin of the patient. Copies of the death certificate and other supporting documents e.g. marriage certificate, birth certificate, and letters of administration, as proof of your relationship to the patient must be submitted together with the application.

    • Interested third parties, with the consent of the patient.

    • Please include this Letter of Undertaking under request for medical report for deceased / mentally incompetent patient.

    How soon can I obtain the requested medical information?

    As a general guide, please allow 4 - 6 weeks for processing of requests.
    However, we may experience a delay in processing some requests due to:

    • Patient's upcoming clinic appointments or if the patient has been warded
    • The doctor is away on leave 

    Why do I need to pay for medical report/completion of insurance form/copies of investigation results?


    The regular consultation and hospitalisation fees paid do not include the cost for medical report. A fee to be levied for this additional service of providing medical reports to cover the hospital's administrative costs and the doctor's professional inputs. This is a standard practice across all Public Healthcare Institutions.

    What are the Charges?

    Types of medical reports  Total fee (including GST) 
    Ordinary Medical Report
    Ordinary Medical ReportS$110.00
    Ordinary Medical Report (Psychiatric Case) S$224.70
    Specialist Medical Report
    Specialist Medical Report S$210.00
    Specialist Medical Report (Psychiatric case)S$473.80 
    Completion of Insurance FormsCompletion of Insurance FormsS$110.00
    Completion of Permanent Disability Claim Form S$210.00
    ​Duplication of Investigation Results​S$10.70
    Duplication Inpatient Discharge Summary 
    S$10.70
    Duplicate copy of Medical Certificate 

    S$10.70


    Our mailing charges as follows:


    ​Mailing ChargesTotal Fee (including GST)
    ​a) For Overseas Registered Mail
    • ​Countries within South-East Asia
    ​S$ 3.21
    • ​Rest of the World
    ​S$ 6.42


    Contacts Details:

    Medical Reports Hotline: 6930 6003

    Email: medicalreports@skh.com.sg

    Monday to Friday: 8.30am to 5.30pm

    Closed on Saturday, Sunday & Public Holidays.