The Department of Medical Social Services (MSS) at Sengkang General Hospital is dedicated to providing timely psychosocial interventions to support patients and caregivers who face day-to-day stressors related to illnesses or various psychosocial challenges. Illness and disability are often accompanied by psychological and social problems.
Our social workers understand the impact of illness and related challenges on patients’ and their loved ones’ lives. Our experienced and caring team help patients address challenges, strengthen their coping skills and heal from painful experiences.
As members of a multi-disciplinary team, Medical Social Workers (MSWs) collaborate with the healthcare team and community resources to provide patients and their families with comprehensive care.
Medical Social Service cover all inpatient units and many outpatient clinics. Patients and families can ask their health care team for a referral.
The Medical Social Services team delivers the following services:
Medical Social Workers (MSWs) play an important role in assessing patients' care needs and providing the necessary support, information, and referrals to relevant external agencies. Together with the hospital's multi-disciplinary team, the objective is to ensure a smooth transition when patients return home and are supported by community partners to ensure a continuation of care.
In addition, the department is involved in Quality Improvement and other research projects.
Medical social workers engage in a wide range of tasks depending on the person they are working with. As described in the earlier sections, Medical Social Workers address the financial, care and psycho-emotional concerns of patients and their families. This may include applying for Medifund, risk/safety assessments, crisis support, referring to appropriate community services, work with their family members to support patients in their recovery, and other interventions.
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