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Outpatient Guide

 Our team of specialists at Sengkang General Hospital provide outpatient specialised medical care at our clinics.


 Our Specialist Clinics are located at the Medical Centre.


Make, Change or Cancel an Appointment

To see a specialist, you would have to first make an appointment.

To make, change or cancel an appointment with our Specialist Clinics, you may:

Appointment Centre Operating Hours

Monday to Friday
Saturday, Sunday
Public Holidays
8:30am - 8:00pm
8:30am - 12:30pm

If you are unable to attend a scheduled appointment, please give us a call to inform us at least three working days before the scheduled appointment. This will help another patient waiting for medical attention to get an earlier appointment. 

Patient Classification

If you are a Singaporean or Permanent Resident, you can enjoy SOC treatment with government subsidies if you:

  • Are referred by a GP or Polyclinic 
  • Are referred by a public hospital where you were a subsidised patient, or
  • Are a CHAS cardholder referred by your CHAS doctor.

Otherwise, you will be classified as a private patient.

Subsidised Patients          

Subsidised patients will receive team-based care led by an assigned specialist. Non-subsidised patients will receive team-based care led by their choice of specialist. Please be assured that patients receive the same quality of care regardless of their subsidy status. 

Patients may not be attended to by the same doctor for every visit. However, should you request for a preferred doctor, you may wish to note that you will be charged as a private patient. 

Private Patients          

Patients are classified as 'private' as long as the doctor is requested for by name, regardless of their source of referral. In the event where your preferred doctor is unavailable due to some emergency, another doctor will be assigned to relieve him/her. We apologise for this occasional inconvenience, and are happy to re-schedule your appointment at your request. 

Waiting Time

Occasionally, you may have to wait for more than 30 minutes before being seen by the doctor. This happens when doctors are busy attending to emergencies in the operating theatres or wards or if consultations of patients ahead of you take longer due to complications. There may be situations where you may have to wait for your laboratory or scan results to facilitate further medical advice.