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Updated Visitor Information

Coronavirus Disease (COVID-19)

We have stepped up our vigilance and precautionary measures to safeguard the safety and health of our patients, visitors and staff. These measures may cause some inconveniences but it will allow the hospital to rapidly identify affected individuals in the event that contact tracing is required. They are meant to keep you and your loved ones safe.

We thank you for your understanding and cooperation, as we keep our focus on caring for our patients.

Visiting Policy & Temperature Screening

  1. Temperature screening stations have been set up and anyone who is unwell (e.g. with fever, cough, breathlessness and/or sore throat) will not be allowed to enter our clinical care areas.
  2. Only 1 caregiver / visitor is allowed to visit patients in the wards at any one time, during visiting hours (12-2pm and 5-8.30pm).
  3. Only 1 person is allowed to accompany patients going to the specialist clinics.
  4. Only 1 person is allowed to accompany patients at the Emergency Department.
  5. All who are entering the hospital are required to complete a travel and health declaration form. (Anyone making false declarations can be prosecuted under the Infectious Diseases Act.)
  6. For the protection of our patients and your loved ones, please AVOID visiting or accompanying patients if you:
    • Have travelled to any country OR have prolonged contact with any travelers (e.g. during work or in the same tour group, etc.) in the last 21 days
    • Are 12 years and younger

Visiting Hours for the Wards

Mon to Sun including Public Holidays: 

  • 12pm to 2pm
  • 5pm to 8:30pm

Visiting Hours for Intensive Care Unit (ICU)

Mon to Sun including Public Holidays:

  • 12pm to 2pm
  • 5pm to 8:30pm


Visiting Guidelines

  • All visitors to the ward have to register before they enter.
  • Keep visits short as our patients need rest to recover.
  • If treatment is required for the patient, our staff may ask visitors to leave.
  • Be considerate and keep noise levels down. Noise is a source of stress that interrupts patients' sleep and rest. 
  • Refrain from eating by the patients' bedside to reduce infection, and to ensure a clean and comfortable environment for patients.
  • Wash your hands with soap and water, or sanitise them with alcohol rub before and after visiting a patient.
  • Switch your mobile phone to "SILENT" mode, and speak softly on the phone to avoid disturbing patients. In the Intensive Care Unit (ICU) and High Dependency, the use of mobile phones is NOT allowed in patient's room.
  • Smoking or drinking alcohol is not allowed on hospital premises.

INFECTION CONTROL: If you are feeling unwell, you will not be allowed into the wards. Always exercise good hand hygiene by using hand sanitiser or washing your hands before and after you enter the wards. At times, you may be asked to leave the ICU temporarily when our doctors or nurses are making their rounds. Kindly wait at the Visitors Lounge as we check on your loved one. We seek your kind understanding.