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Visitor Information

We recognise that our patients need their loved ones by their side to heal and recover. For the consideration of other patients who need their rest, please adhere to the following visiting hours when visiting our patients.

Visiting Hours for the Wards

Mon to Sun including Public Holidays: 

  • 12pm to 2pm
  • 5pm to 8:30pm

Visiting Hours for Intensive Care Unit (ICU)

Mon to Sun including Public Holidays:

  • 12pm to 2pm
  • 5pm to 8:30pm

Visiting Patients

  • All visitors to the ward have to register before they enter.
  • No more than four visitors at a time are allowed at the patient's bedside, during visiting hours.
  • Only two nominated visitors (at the Intensive Care Unit (ICU)/High Dependency/Isolation ward) at any one time, during visiting hours.
  • Keep visits short as our patients need rest to recover.
  • If treatment is required for the patient, our staff may ask visitors to leave.
  • Children aged under 12 years are discouraged from visiting for health reasons. If they visit, they must be accompanied and supervised by an adult at all times.
  • Those who are feeling unwell should refrain from visiting patients.
  • Be considerate and keep noise levels down. Noise is a source of stress that interrupts patients' sleep and rest. 
  • Refrain from eating by the patients' bedside to reduce infection, and to ensure a clean and comfortable environment for patients.
  • Wash your hands with soap and water, or sanitise them with alcohol rub before and after visiting a patient.
  • Switch your mobile phone to "SILENT" mode, and speak softly on the phone to avoid disturbing patients. In the Intensive Care Unit (ICU) and High Dependency, the use of mobile phones is NOT allowed in patient's room.
  • Smoking or drinking alcohol is not allowed on hospital premises.

INFECTION CONTROL: If you are feeling unwell, please refrain from entering the ICU and/or wards. Exercise good hand hygiene by using hand sanitiser or washing your hands before and after you enter the wards. At times, you may be asked to leave the ICU temporarily when our doctors or nurses are making their rounds. Kindly wait at the Visitors Lounge as we check on your loved one. We seek your kind understanding.